Kriya casino takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. No jargon, no hidden clauses — just a straight explanation of how we handle your information.
Before you read the full policy, here are the most important points about how kriya casino handles your personal data.
Kriya casino collects the minimum personal data required to operate your account, process your transactions, and comply with our legal obligations. We do not collect data for the sake of it, and we do not build marketing profiles to sell to third parties.
All personal data stored by kriya casino is protected using industry-standard encryption. Your bKash number, account balance, and identity documents are stored securely and are never accessible to unauthorised parties — inside or outside the organisation.
Kriya casino does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. The only time we share your data is when it is strictly necessary to process your transactions or comply with a legal requirement.
You have the right to access, correct, or request deletion of your personal data at any time. You can also request a copy of all data we hold about you. These rights are available to every kriya casino player — just contact our support team to exercise them.
Kriya casino uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences from your browser settings at any time.
Kriya casino retains your personal data only for as long as your account is active or as required by law. When data is no longer needed, it is securely deleted or anonymised. We do not hold onto your information indefinitely without a clear legal or operational reason.
Kriya casino is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains in plain language what personal data we collect from you, why we collect it, how we use it, and what your rights are in relation to that data.
We understand that Bangladesh players value their privacy. When you share your phone number, your bKash details, or your personal information with kriya casino, you're trusting us to handle it responsibly. That trust is something we take seriously — not just as a legal obligation, but as a core part of how we operate.
This policy applies to all personal data collected through the kriya casino website, mobile app, customer support channels, and any other interaction you have with our platform.
Kriya casino collects personal data in two broad categories: information you provide directly, and information we collect automatically when you use the platform.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Name, date of birth, ID document | Age verification, KYC compliance |
| Contact Data | Phone number | Account access, support, notifications |
| Payment Data | bKash / Nagad / Rocket number | Processing deposits and withdrawals |
| Technical Data | IP address, device ID, browser | Security, fraud prevention |
| Usage Data | Games played, session time | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat, emails | Resolving queries, quality assurance |
Most of the personal data kriya casino holds about you comes directly from you — when you register, make a deposit, contact support, or update your account settings. We also collect data automatically as you use the platform, through cookies and server logs.
In some cases, we may receive data from third parties. For example, our payment processors confirm transaction details, and our identity verification partners confirm the authenticity of documents you submit. We only receive the minimum data necessary from these partners to complete the relevant process.
Kriya casino uses your personal data for the following purposes:
We do not use your personal data for automated decision-making that produces significant legal effects without human review. If your account is flagged by our automated systems, a member of our team will review the case before any action is taken.
Kriya casino does not sell your personal data. We share it only in the following limited circumstances:
We share your payment account details with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers have their own privacy policies and security standards. We share only the minimum data required to complete each transaction.
When you submit identity documents for KYC verification, those documents are processed by our verification partner. This partner is bound by strict confidentiality obligations and may only use your data for the purpose of verifying your identity for kriya casino.
Kriya casino may be required to disclose personal data to law enforcement or regulatory authorities if required by law, or if we believe disclosure is necessary to protect the rights, property, or safety of our players or the public.
Authorised kriya casino staff may access your data as necessary to perform their job functions — for example, a support agent reviewing your account to resolve a query. Access is restricted on a need-to-know basis and all staff are bound by confidentiality obligations.
Payment data is among the most sensitive information kriya casino handles. Your bKash, Nagad, or Rocket account number is used exclusively to process your deposits and withdrawals. We store this information in encrypted form and it is never displayed in full within the platform interface.
Kriya casino does not store full payment credentials beyond what is necessary to process transactions and maintain a record for dispute resolution. All payment data is transmitted over encrypted connections. We do not process card payments and therefore do not store card numbers, CVV codes, or expiry dates.
If you change your registered payment method, the new method must be verified before withdrawals can be processed to it. This verification step protects you from unauthorised changes to your withdrawal destination.
Kriya casino uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:
These cookies are required for the platform to function. They keep you logged in during your session, remember your language preference, and maintain your game state. Without these cookies, kriya casino cannot operate correctly. You cannot opt out of essential cookies while using the platform.
We use analytics cookies to understand which games are most popular, how long players spend on different pages, and where players encounter difficulties. This data is aggregated and anonymised — it does not identify you personally. We use this information to improve the kriya casino experience for all Bangladesh players.
Security cookies help us detect suspicious activity, such as multiple failed login attempts or unusual transaction patterns. These cookies are essential for protecting your account and the integrity of the platform.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the kriya casino platform. We do not use third-party advertising or tracking cookies.
Kriya casino implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These measures include:
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately. We will act quickly to secure your account and investigate any unauthorised activity.
Kriya casino retains your personal data for as long as your account is active. If you close your account, we will retain certain data for a period required by law — typically up to 5 years — to comply with anti-money laundering regulations and to resolve any outstanding disputes.
After the required retention period, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. Transaction records may be retained in anonymised form for longer periods for statistical and fraud prevention purposes.
If you request deletion of your data before the end of the legally required retention period, we will delete everything we are not legally required to keep and inform you of what data must be retained and for how long.
As a kriya casino player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].
We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.
Kriya casino is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will close the account immediately, delete all associated personal data, and return any deposited funds to the originating payment account.
If you believe a minor has registered at kriya casino, please contact our support team immediately so we can investigate and take appropriate action.
Kriya casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players directly.
We encourage you to review this policy periodically. Continued use of the kriya casino platform after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact support to close your account and request data deletion.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how kriya casino handles your personal information, please get in touch with our team. We are available 24 hours a day, 7 days a week.
When contacting us about a data rights request, please include your registered phone number so our team can locate your account quickly. We take all privacy queries seriously and aim to resolve them as efficiently as possible.